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AI Agents & Chatbots

Custom AI agents that answer questions, qualify leads, book meetings, triage support, and execute internal workflows — grounded in your data and brand voice.

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Problems we solve

Customers waiting too long for answers
Repetitive support tickets eating team time
Lost leads from slow follow-up
Knowledge trapped in PDFs and wikis

Benefits

24/7 instant response
Lower cost per interaction
Higher lead capture and conversion
Consistent, on-brand answers

Our approach

We build agents that do real work — not chatbots that just summarize FAQs. Every agent starts with a clearly defined job, success metrics, and the tools it needs to actually take action on your systems.

Grounding, guardrails, and evaluation are non-negotiable. We index your real knowledge, restrict the agent to approved tools, and run continuous evals so quality goes up over time instead of drifting.

Who it's for

Support leaders looking to deflect tier-1 tickets
Sales teams that lose leads to slow response times
Founders who want a 24/7 sales assistant on their site
Ops teams replacing repetitive internal Q&A with a knowledge agent

24/7

Always-on coverage across channels

60%+

Tier-1 ticket deflection typical

<2 s

Median response time

Use cases

Where this delivers value

Website sales assistant

Answers product questions, qualifies leads, and books demos 24/7.

Customer support deflection

Resolves tier-1 tickets and hands off context-rich cases to humans.

Internal knowledge agent

Answers staff questions from policies, wikis, and SOPs across Slack.

Outbound SDR agent

Researches accounts, personalizes outreach, and books meetings.

Voice agent for inbound calls

Handles bookings, FAQs, and triage with natural-sounding voice.

Ops co-pilot

Executes multi-step internal workflows on request via secure tool calls.

Implementation

A clear path to production

Use-case scoping

Define the agent's job, success metrics, channels, and escalation rules.

Knowledge ingestion

Index docs, sites, tickets, and product data into a vector store.

Agent design

Prompts, tools, guardrails, and persona tuned to your brand voice.

Tool integration

Connect CRM, calendar, billing, and internal APIs via secure tool calls.

Eval & red-team

Adversarial testing, hallucination checks, and human review of edge cases.

Launch & learn

Ship to one channel first, monitor every conversation, and improve weekly.

Engagement models

Ways to work with us

Pilot Agent

One channel, one job, shipped in 3–4 weeks.

Use-case design
Knowledge ingestion
1 channel launch
30-day tuning

Multi-Channel Agent

Production agent across web, WhatsApp, Slack, or voice.

Multi-channel deployment
Tool & CRM integrations
Eval & red-team suite
Admin console

Agent Operations

We run, monitor, and continuously improve your agents.

Conversation review
Prompt & KB updates
Quality reporting
Quarterly roadmap

Deliverables

Custom AI agent deployed on web, WhatsApp, Slack, or voice channels
Branded chat UI with streaming responses and conversation history
Knowledge base ingestion from docs, websites, PDFs, and tickets
Secure tool calls into CRM, calendar, billing, and internal APIs
Guardrails, content filters, and prompt-injection protection
Human handoff with full context transfer to live agents
Eval suite, red-team scenarios, and regression testing for every release
Admin console for prompts, knowledge updates, and analytics
Conversation analytics: deflection rate, CSAT, and top intents

Technology stack

OpenAIAnthropicLangGraphVector DBsTwilioSlackWhatsApp

Industries we serve

SaaSE-commerceHealthcareReal EstateHospitalityEducation

Integrations

Plays nicely with your existing stack

OpenAIAnthropicLangGraphPineconeWeaviateSupabase VectorTwilioWhatsApp BusinessSlackIntercomZendeskHubSpotSalesforceCalendlyCal.comStripe

FAQ

Common questions

Will it hallucinate?+

We ground every agent in your data with retrieval and strict guardrails.

Can it actually do things, not just chat?+

Yes — agents can take real actions via secure tool calls.

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